The field of health services management, or health administration, is where business and healthcare collide. Students planning to make an impact on the lives of patients can do so in leadership roles within the healthcare field.
Students with business aspirations can find their niche in one of the fastest growing sectors of the U.S. economy: healthcare.
Places you might work
Many graduates decide to pursue careers in hospitals or large health care systems. Whether they end up in a smaller rural hospital or a large state-wide or national health system, each graduate finds a way to impact the experience of the patients they serve. Graduates often get their start in a patient services, community outreach, or revenue cycle role.
Students who plan to work their way into the top leadership roles in a hospital or large health system are encouraged to consider the appropriate graduate degree to fit their aspirations. If this is a goal for you, you may want to look into our accelerated Master in Health Administration program.
Potential employers
Ascension Health
Parkview Health
Lutheran Health Network
VA Northern Indiana Health Care System
IU Health
Franciscan Alliance
St. Vincent Health
Community Health Network
Job titles of recent graduates
Community Outreach Associate
Patient Experience Specialist
Patient Services Representative
Patient Access Specialist
Physician Recruiter
Patient Account Representative
Patient Access Representative
Insurance Verification Representative
Billing and Reimbursement Associate
Clinic Services Specialist
Department Secretary
Care Coordinator
Insurance is a major component of the US healthcare system. It should be no surprise then that graduates of the Health Services Management program go on to work in this vital part of the larger healthcare sector. While some pursue roles in sales, many move into provider facing roles where they can use their background to interact with physicians and office managers.
Potential employers
Anthem
Banker’s Life Insurance
Innovista Health
Humana
IU Health Plans
Job titles of recent graduates
Account Services Representative
Provider Relations Specialist
Sales Agent
Member Services Specialist
Think about your doctor’s office or dentist’s office growing up. Whether it was a small, one or two physician shop or a large practice with many clinicians, there were individuals running the operations of that office while the clinician administered care. This outpatient side of the healthcare sector offers many career opportunities for graduates.
Potential Employers
IU Health Physicians
Parkview Physicians Group
Physicians Urgent Care
Senior Check-In
QuadMed
Immediadent
Surgical Care Affiliates
Franciscan Physician Network
ATI Physical Therapy
Job Titles of Recent Graduates
Office Manager
Clinic Services Specialist
Practice Operations Assistant
Scheduler
Documentation Specialist
Patient Care Coordinator
Office Administrator
Good healthcare requires a wide variety of services, devices and pharmaceuticals to function. For that reason, graduates are able to pursue a wide range of roles in these non-clinical settings.
Potential employers
Eli Lilly and Company
Roche
Express Scripts
Coram CVS
Job titles of recent graduates
Solutions Development Analyst
Customer Care Specialist
Project Coordinator
Account Services Specialist
Human Resources Specialist
Long-term care refers to the range of supports and services, both medical and non-medical, an individual who is suffering with a chronic illness or disability may need over a long period of time. While nursing homes are the most commonly thought of long-term care setting, long-term care also refers to rehabilitation centers, home health services, hospice, and assisted living communities.
Potential employers
CarDon
Saint Anne Communities
BrightStar Care
American Senior Communities
Grace at Home
Greenwood Village South Senior Living Community
Home Helpers Homecare
Millers Health Systems
America Homecare of Indiana
Job titles of recent graduates
Director
Program Manager
Admissions Assistant
Rehab Director
Patient Care Coordinator
Marketing and Sales Coordinator
Personnel Coordinator
Administrator in Training
Director of Support Services
Scheduling Manager
Sales and Marketing Coordinator
Some graduates are passionate about a health-related cause and want to work directly with a particular population or issue. For these graduates, the world of nonprofits is an ideal one.
Potential employers
Damar Services Inc
Park Center, Inc.
St. Joseph Community Health Foundation
Easter Seals ARC
Indiana Donor Network
American Cancer Society
Cancer Support Services
Job titles of recent graduates
Office Manager
Patient Care Technician
Associate Director of Development
Program Specialist
Program Coordinator
Event Coordinator
Graduates also venture beyond the traditional healthcare sector. Some go on to pursue careers in human resources or marketing in corporate environments. Others decide to pursue careers in corporate health and wellness settings where they work to ensure the health and well-being of employees in large corporations.
Other graduates go on to work in state or federal government roles. Health Services Management graduates can be found in county health departments, state departments of health and state departments of family services.
Potential employers
Indiana State Department of Health
Ripley County Health Department
Dedicated Nursing Associates
Brooks Life Science
Indiana Department of Child Services
Job titles of recent graduates
Accreditation Coordinator
Recruiter
Community Outreach Specialist
Continuous Improvement Specialist
Family Case Manager
Business functions you might work within
Alumni career profiles
We've asked several Health Services Management alumni to share the career opportunities they have had since graduating. Meet Adriahn Hindsley, BSHSM'23, and other alumni to see what possibilities a degree in Health Services Management can offer.
Gaining experience is essential to finding success in the healthcare industry. To this end, all Health Services Management majors are required to complete a capstone internship in their last semester in the program.
Recent health internship sites
VA Northern Indiana Health Care System
Lutheran Life Villages
The Parkview Mirro Center for Research and Innovation